Welcome to Modd Apps support

We build Xporter, Gift Reggie, Admin Plus, Notifications, and Spot — five focused Shopify apps, not a support department reading from a script. If something's broken, we want to know. If you're not sure how to do something, we'd rather show you the exact setting than send a canned answer.

How to get help

• Search first. Most how-tos and fixes are already written up — the search box above covers setup, troubleshooting, and the questions we hear most often.
• Still stuck? Contact us. See Contact support for the fastest way to reach a real person.
• In the app? Every app has a help widget on its settings page — it searches this same knowledge base without leaving Shopify admin.

What to expect

A real reply, from someone who works on the product, usually within a business day. No ticket numbers to memorize, no hold music.